Payment Policy – Novapcforge

Effective Date: January 7, 2025

At Novapcforge, we strive to offer a seamless and secure shopping experience for our customers. Our Payment Policy outlines the accepted payment methods, the payment process, and important information related to your orders. By using our services, you agree to the terms and conditions set forth in this policy.

1. Accepted Payment Methods

We accept a variety of payment methods for your convenience. These include:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, and others.
  • PayPal: For secure transactions, we also accept PayPal as a payment option.
  • Apple Pay and Google Pay: For customers using mobile wallets, Apple Pay and Google Pay are available as payment methods.
  • Gift Cards and Promo Codes: If you have a valid gift card or promotional code, you can apply it during the checkout process.

Please ensure that the billing address entered during checkout matches the one associated with your payment method to avoid any delays in processing.

2. Payment Authorization

Upon submitting your order and selecting a payment method, you authorize Novapcforge to charge the amount due for the products, taxes, and shipping fees to your selected payment method. The payment will be processed at the time of purchase, and you will receive a confirmation email once the payment has been successfully processed.

In some cases, your payment may be subject to additional verification to prevent fraud. If there are any issues with the payment authorization, we will notify you as soon as possible and provide assistance in resolving the issue.

3. Payment Security

We take the security of your payment information seriously. All transactions made on Novapcforge are processed using secure, encrypted methods. We adhere to industry-standard security protocols to protect your payment details and ensure that your personal information remains confidential.

Our payment processor is PCI-DSS compliant, which means we follow the strictest security standards in the payment industry to safeguard your payment data.

4. Payment Processing and Order Confirmation

Once your payment is processed, you will receive an order confirmation email that includes the details of your purchase. This email serves as proof of your order and contains your order number, shipping information, and a breakdown of your payment.

Please note that an order confirmation email does not guarantee the availability of the products, as items may become out of stock or unavailable after payment is processed. If there are any issues with your order, we will contact you directly to resolve them.

5. Sales Tax

Sales tax is applicable based on the shipping address and in compliance with the laws of the state where the goods are delivered. The applicable sales tax will be calculated during the checkout process and added to the total order amount.

6. Currency

All prices and payments on Novapcforge are listed in U.S. Dollars (USD). If you are shopping from outside the United States, please be aware that your payment processor or bank may apply additional fees for currency conversion or international transactions.

7. Order Modifications and Cancellations

Once your payment is processed, we begin preparing your order for shipment. Due to this, we are unable to modify or cancel an order after it has been submitted. Please review your order carefully before completing your purchase.

If you have any concerns or need assistance, please contact our customer service team as soon as possible, and we will do our best to assist you before the order is processed for shipping.

8. Payment Disputes

If you believe there is an issue with your payment or if a charge appears incorrectly, please contact us immediately at info@novapcforge.com or call us at (507) 754-5046. We will investigate the issue and provide you with a resolution. Please provide all relevant information, including your order number, payment details, and a description of the issue.

9. Refunds

Refunds for returned items are processed in accordance with our Refund and Return Policy. Refunds will be issued to the original payment method used for the purchase. Please note that shipping fees are non-refundable unless the item is defective or incorrect.

10. Payment Fraud Prevention

We take the issue of fraud seriously. In the event of suspected fraudulent activity, we may request additional verification from you before processing your payment. This may include providing identification or proof of payment method ownership. We reserve the right to cancel any order deemed to be potentially fraudulent.

11. Customer Support

If you have any questions or concerns about our payment process or if you need assistance, please do not hesitate to reach out to our customer service team. We are happy to assist you with any payment-related inquiries.

Thank you for choosing Novapcforge.
We are committed to providing you with a smooth and secure shopping experience. If you have any questions or need assistance, our team is here to help!