Sales Policy – Novapcforge

Effective Date: January 7, 2025
Welcome to Novapcforge!
We are thrilled to have you visit Novapcforge, your trusted destination for premium timepieces. Our goal is to provide you with not only high-quality watches but also an exceptional shopping experience. Below, we outline our Sales Policy to ensure that you understand the terms and conditions of purchasing from us. Please read this carefully to ensure a smooth and transparent experience.

1. General Information

At Novapcforge, we take pride in offering a wide range of stylish and reliable watches. Whether you’re looking for a classic timepiece or something more modern, we have something to suit every taste. Our online store, accessible at https://novapcforge.com, is designed to give you the best shopping experience, with secure payment options, fast shipping, and outstanding customer service.

2. Ordering Process

Ordering from Novapcforge is simple and straightforward:

  1. Browse Our Collection: Browse through our wide selection of timepieces on our website.
  2. Add to Cart: Once you find the watch you’d like to purchase, click “Add to Cart.”
  3. Checkout: When you’re ready, click the shopping cart icon, review your order, and proceed to checkout.
  4. Payment: We accept a variety of payment methods, including credit cards, debit cards, and secure payment gateways.
  5. Order Confirmation: After your order is successfully placed, you will receive an order confirmation email. Please keep this for your records.

3. Pricing and Discounts

The prices of our watches are displayed on our website, and they include applicable taxes where required by law. Any applicable shipping charges will be added during checkout, and you will see a breakdown of the total amount before finalizing your order.

From time to time, Novapcforge may offer discounts, special promotions, or limited-time offers. To be the first to know about these deals, we recommend signing up for our newsletter or following us on social media.

4. Payment Options

We offer multiple secure payment methods for your convenience:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Other Secure Payment Gateways

Payments are processed using SSL encryption to ensure your data remains secure. We do not store or share your payment information with third parties, ensuring a safe and secure shopping experience.

5. Shipping and Delivery

We provide fast and reliable shipping options for all orders placed on Novapcforge:

  • Domestic Shipping: We offer free standard shipping for all orders within the United States. Shipping usually takes 3-7 business days. Expedited shipping options are also available for an additional charge.
  • International Shipping: We ship internationally to select countries. International shipping fees and delivery times may vary based on your location. For more information, please contact our customer support team.

You will receive an email with a tracking number once your order has been shipped, so you can easily track your order.

6. Returns and Exchanges

At Novapcforge, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return and exchange policy. Here’s how it works:

  • Eligibility: Items must be in unused, original condition with all packaging and tags intact.
  • Return Process: To initiate a return, please contact our customer service team at info@novapcforge.com. We will provide you with instructions on how to return your watch.
  • Refunds: Once we receive the returned item, we will process your refund to your original payment method.
  • Exchanges: If you wish to exchange a product, we will assist you in selecting a new item of equal or lesser value.

Please refer to our Refund and Return Policy for more details.

7. Customer Support

We are committed to providing exceptional customer service. If you have any questions about your order, our products, or need assistance with returns, please contact us:

  • Email: info@novapcforge.com
  • Phone: (507) 754-5046
  • Website Contact Form: Visit our website and use the contact form to get in touch.

Our friendly customer service team is available to assist you during business hours (Monday – Friday, 9:00 AM to 5:00 PM CST).

8. Warranty

All of our watches come with a 1-year limited warranty that covers defects in manufacturing and craftsmanship. The warranty does not cover damage caused by accidents, misuse, or wear and tear. For warranty claims, please contact our customer service team.

9. Privacy and Security

Your privacy is our top priority. We adhere to strict security measures to protect your personal and payment information. For more details on how we protect your data, please refer to our Privacy Policy.

10. Changes to the Sales Policy

Novapcforge reserves the right to modify or update this Sales Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon publication. We encourage you to check our Sales Policy periodically for any updates.

We thank you for choosing Novapcforge for your timepiece needs. Our commitment to quality, style, and customer satisfaction is what sets us apart. Shop with confidence and enjoy the timeless elegance of our watches.

For more information or to make a purchase, please visit https://novapcforge.com.

This policy is subject to change, and the most recent version will always be available on our website.